Finance (DUOLOGI)
Nimbus Duologi 0% Finance
Thinking of Choosing Duologi Finance?
We are able to offer 0% payments for 6, 9, and 12 months on a selected range of products.
Duologi Finance is a fantastic way to spread the cost of your purchase. To make it easy we’ve partnered with Duologi whose smart technology lets you apply for and then complete the loan application quickly and entirely online.
Finance FAQs?
Q: Will I be accepted for finance?
A: Whether or not you’re accepted for finance depends on a few different factors. Duologi has their own credit team, who use a bespoke credit engine that helps decide if you’ll be accepted or not.
Q: What do I do if I have been declined?
A: If you aren’t accepted for finance, we, unfortunately, won’t be able to give the specific reason/s why. However, you can get a copy of your credit report that’ll give more information on your finances and let you see potential reasons. If you think there’s been a mistake with your application, feel free to contact Duologi
Customer Service Team contact details are – customers@duologi.com – 0345 521 1881 (Option 1)
Q: Who should I contact if I have questions about my finance application or agreement?
A: if you have any questions about your application or your finance agreement, you can get in touch with us with Duologi on
Customer Service Team contact details are – customers@duologi.com – 0345 521 1881 (Option 1)
Q: I haven’t received my order, what should I do?
A: We’re sorry to hear that! If you haven’t received your order then please get in touch with us on 01592 381673 or by email at onlinesales@nimbusbeds.com.
Q: What do I do if I want to change my direct debit details?
You can get in contact with the Duologi customer service team on
Customer Service Team contact details are – customers@duologi.com – 0345 521 1881 (Option 1)
Q: I want to update my personal details, what should I do?
A: If you need to update your personal details then get in touch with the Duologi after-sales support team on
Customer Service Team contact details are – customers@duologi.com – 0345 521 1881 (Option 1)
Q: What’s a credit search?
A: Basically a credit search is when a third party investigates your credit report. They’re looking to see how you manage your credit now, and how you’ve managed it in the past to predict future behaviour. This search might then be recorded on your credit report for other third parties to see. This is helpful for potential lenders because if you’ve made multiple applications recently it could be an indication of how you manage your credit.
Q: I’m having problems paying my deposit online
A: If you’re struggling with paying your deposit online you can contact the Duologi merchant support team
Customer Service Team contact details are – customers@duologi.com – 0345 521 1881 (Option 1)
Q: When will I receive a copy of my loan agreement?
A: Within 3-5 days of your order arriving, you’ll receive a welcome pack email from Duologi which has your loan agreement.. If you need a copy of your paperwork sooner, then you can contact the friendly Duologi support team on
Customer Service Team - customers@duologi.com – 0345 521 1881 (Option 1)
Q: What should I do if I want to return my order and cancel my agreement?
A: We hope you’ll love your order, but if you need to return your purchase for any reason then once we’ve confirmed your cancellation, we will let Duologi know to close your finance agreement and refund any payments you’ve already made. For more info, get in touch with us on 01592 381673 or by email at onlinesales@nimbusbeds.com.
Check Your Eligibility
Before you apply please note you will only be considered for finance if you:
- Are at least 18 years old
- Are in regular full or part-time employment (minimum 16 hours per week or £10,000 per annum, unless you are retired and receiving a private / company pension or in receipt of disability allowance)
- Are a permanent UK resident and have lived in the UK for at least 3 years.
- Have a good credit history with no late payments, debt relief orders, CCJs, IVAs or bankruptcies.
Our Payment Plan Options
Representative example would be:
0% finance over 12 months
- Total order value = £600
- 10% deposit = £60
- Total amount of credit = £540
- Duration = 12 months
- Representative APR = 0%
- Interest charged = £0
- 12 monthly payments of = £45
- Total amount payable = £600
Finance Decision
Your application will be assessed based on various factors including eligibility, credit history and affordability and Duologi will let you know the outcome as soon as possible.
Once approved, you just need to digitally sign your credit agreement, pay your deposit and the process is complete.
In a very few cases, your application may be referred to a lender for manual underwriting. If you’re not approved for finance it could be for a variety of reasons. You should gain a copy of your credit file and this will be able to give you more information.
Repaying the Loan
Your first direct debit payment will be taken about 25 days after you have received your purchase. This will show on your statement as a payment to Duologi. You have the right to repay all or part of the loan early at any time.
Cancellation
There is a 14-day cooling off period where you can withdraw from the credit agreement after signing your documents. If you wish to do this, you need to notify Nimbus Beds in writing.
A finance agreement does not affect our standard refund and returns policy. Just contact Duologi and we can cancel your application.
The Legal Bit
Any late or missed repayments may have serious consequences and your credit rating may be affected which could make it more difficult to obtain credit in the future. Offered subject to status and successful credit assessment.
Nimbus Beds Ltd trading as Nimbus Beds acts as a credit broker and not a lender, offering credit products provided by a limited number of finance providers, including Specialist Lending Limited (trading as Duologi).
Nimbus Beds is a limited company registered in Scotland under number SC556435 at the registered address: UNIT 12, STRATHORE BUSINESS PARK, THORNTON, FIFE, KY1 4EH
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