Delivery Information

Nimbus Beds operate a very simple and straightforward delivery system. However, we don't do our deliveries, we subcontract all of our deliveries to a Third Party Delivery Company who are fully trained within our services. This is to ensure you have the best experience from start to finish. Please refer to the information below for any queries regarding the delivery process. 

Please note: You can always collect from our warehouse if you didn't want to use our Delivery Courier.

Whilst we will do our best to fulfill specific delivery date requests there is no guarantee we will be able to.

Please note that delivery costs are non-refundable for any reason. Adverse weather conditions may delay your delivery however we will always keep you informed and where necessary rebook accordingly.

Our delivery teams can deliver throughout mainland UK. However, there are certain areas which are currently excluded from our delivery coverage.

Delivery Costs

We offer 3 levels of delivery service:
  • Delivery, Build & Packaging - Our delivery team will deliver and assemble your new bed / mattress exactly where you want it to go in your house! Got an awkward set of stairs to go up? No problem for our delivery crew.
  • Delivery Only - Our delivery team will deliver your products to your doorstep and will let you handle the rest. Great if you have already created space for your new bed and mattress and have the muscle power to manoeuvre  it to where it needs to go.
  • Old Item Removal - One of the biggest challenges when buying a new bed or mattress is what to do with the old one! Let us handle that, we'll not only assemble your new bed or mattress exactly where you want it but also remove the old item (1 per order, extra removal charged at additional rates)





Of course if you are local to any of our stores you always have the option to Collect your order directly from our Warehouse!


Delivery Bookings

Once your order is complete with Nimbus Beds or have made your purchase online and our sleep experts have processed your order you will be allocated a delivery date. Your delivery date will be arranged over the phone closer to your delivery week.

Please note: Please make sure your delivery information is on your receipt to prove you have paid for the delivery services if ever it is questioned by the Third Party Courier Company. The courier will not perform the service if it is not on your receipt.

Any delivery damages are the responsibility of our courier and can be resolved amicably upon investigation.

Please ensure you give us your contact number, ideally a mobile if you have one. Delivery time slots available are:

Monday to Saturday – 9-1pm or 1-5pm, depending on your location.

Please make sure the items can fit into your home or to the room choice. If the goods won't go up stairs our delivery drivers will have to leave the items on the ground floor. We will not be able to refund if the goods won't fit into your house.

Problems with the delivery date?

Deliveries to England and Northern Ireland can have longer lead times. If you have ordered online or from telesales please call us Free on 01592 381673.
However, if you have ordered from a store, please contact them using the telephone number on your invoice.

We strive for the very best in customer service. Just call us 01592 381673 or email us on for any questions about your purchase.


    Please Note: If someone is not available In the delivery address during the times arranged, there will be a failed delivery charge of £25. A redelivery charge will be as standard £25.