Speak to a sleep expert - 01592 381673

Winter Deliveries

Christmas delivery cut off date : 6th November 2020 

Any orders placed after this date may possibly be delivered before Christmas but not guaranteed!

Business will close 5pm Thursday 23/12/20 & will re open Monday 4/1/2021

As all our valued customers who have been following our social media feeds are aware that this year due to certain unprecedented circumstances including delays due to COVID-19 we had to bring forward the Christmas Cut of date to 6th November 2020.

Although a lot of our customers are aware of the cut off times and are perfectly fine with deliveries possibly starting in January 2021 for orders placed after the cut off date. We strongly believe it is necessary to explain this in a bit more detail for clarity.

We are working tirelessly to ensure all the orders placed by the cut off date are delivered before Christmas. For the orders which missed the deadline the following schedule will apply.

As with any logistics company there is always a capacity to which it can be stretched to ensure the operational integrity is not compromised therefore we would like to assure you that we will be putting in all the available resources to deliver the outstanding orders in a timely yet manageable manner.

Once again we would like to thank you for your understanding and patience and promise you of our undivided attention throughout the process.

If you have any queries / questions, remember we are always here to help.

Fabric Samples usually take 2-4 days to arrive.

COVID-19 Update:

We are now starting deliveries again but to adhere to the strictest health and safety standards and maintain social distancing rules we are operating with a skeleton staff on deliveries. This means that whilst we are now delivering again deliveries will still delayed slightly.

If you have placed an order be reassured we are working as fast as we can to get your item to you as soon as we can. 

Delivery Information

Nimbus Beds operate a very simple and straightforward delivery system. This is to ensure you have the best experience from start to finish. Please refer to the information below for any queries regarding the delivery process.

Whilst we will do our best to fulfill specific delivery date requests there is no guarantee we will be able to.

Please note that delivery costs are non-refundable for any reason. Adverse weather conditions may delay your delivery however we will always keep you informed and where necessary rebook accordingly.

Our delivery teams can deliver throughout mainland UK. However, there are certain areas which are currently excluded from our delivery coverage however please check back again as we are always working on including new areas to our delivery network.

Delivery Costs

We are delighted to offer Free delivery and installation services to all of our customers in Scotland. We can also remove your old products (bed and/or mattress for an additional £100)

For our other UK customers we can have your order delivered to your home for just £100 regardless of your order size.

Please make sure someone over the age of 18 is home to sign for the goods.

Delivery Bookings

Once you have made your purchase online and our sleep experts have processed your order you will be allocated a delivery date. Your delivery date will be arranged over the phone closer to your delivery week.
Please ensure you give us your contact number, ideally a mobile if you have one. Delivery time slots available are:

Monday to Saturday – 9-1pm or 1-5pm, depending on your location.

Problems with the delivery date?

Deliveries to England and Northern Ireland can have longer lead times. If you have ordered online or from telesales please call us Free on 01592 381673.
However, if you have ordered from a store, please contact them using the telephone number on your invoice.

We strive for the very best in customer service. Just call us 01592 381673 or email us on contact@nimbusbeds.com for any questions about your purchase.

Going that little bit further…

We’ll deliver your bed or furniture, not just to your front door, but to any room in your house. Of course we’ll take every care carrying your items through your home but even so, we recommend that you move valuables such as vases or paintings out of the delivery path. Our team will advise you of any risks that should be removed during delivery.

The following services are also available at an extra charge:

  • We unpack and recycle packaging
  • We unpack all divans, assemble and fit the headboards in a room of your choice
  • We unpack mattresses only purchases and place them on an existing divan base or frame
  • We will take away packaging for divans, mattress and headboard packaging, if assembled, away and recycle it

Unfortunately we cannot assemble frames and bunk beds – however these will still be delivered to the room of the customers’ choice.

 

    Please Note: If someone is not available In the delivery address during the times arranged, there will be a failed delivery charge of £25. A redelivery charge will be as standard £25.

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