The Santa Facetime Experience
Give the gift of Santa this Christmas with our Nimbus Santa FaceTime Experience! This year Santa has been asked to socially distance himself and work from home for the lead up to Christmas, so in order to know who is on the naughty or nice list, he is calling his favourite children by FaceTime or Skype for a 5 minute chat.
For £19.99 you will get a personalised FaceTime with Santa along with a gift sent straight to your door in time for Christmas. Price includes a gift for two children ( male or female) as well as a 5 minute video call.
All you have to do is give us the names of your child/children in the notes section at checkout, as well as your preferred date and time and phone number or email address you would like to be called on.
PLEASE NOTE: If the confirmed date and time is not answered or missed for whatever reason, you will have ONE attempt to rebook. If the call in missed the second time we will not be able to rebook and no refund will be issued.
Delivery Information
Nimbus Beds operate a very simple and straightforward delivery system. This is to ensure you have the best experience from start to finish. Please refer to the information below for any queries regarding the delivery process.
Whilst we will do our best to fulfill specific delivery date requests there is no guarantee we will be able to.
Please note that delivery costs are non-refundable for any reason. Adverse weather conditions may delay your delivery however we will always keep you informed and where necessary rebook accordingly.
Our delivery teams can deliver throughout mainland UK. However, there are certain areas which are currently excluded from our delivery coverage.
Delivery Costs
- Doorstep Drop Off - Our delivery team will deliver your products to your doorstep and let you handle the rest. Great if you have already created space for your new bed and mattress and have the muscle power to maneuver it to where it needs to go.
- Assembly - Our delivery team will deliver and assemble your new bed / mattress exactly where you want it to go in your house! Got an awkward set of stairs to go up? No problem for our delivery crew.
- Assembly & Old Item Removal - One of the biggest challenges when buying a new bed or mattress is what to do with the old one! Let us handle that, we'll not only assemble your new bed or mattress exactly where you want it but also remove the old item (1 per order, extra removal charged at additional rates)
Depending on where you live our charges for these 3 levels of service may differ however use this handy chart to help...
| Scotland | England, Wales, Northern Ireland | |
| Doorstep Drop Off | Free | £100 |
| Assembly | £30 | £130 |
| Ammebly & Old Item Removal | £60 | £160 |
Of course if you are local to any of our stores you always have the option for Collection!
Delivery Bookings
Once you have made your purchase online and our sleep experts have processed your order you will be allocated a delivery date. Your delivery date will be arranged over the phone closer to your delivery week.
Please ensure you give us your contact number, ideally a mobile if you have one. Delivery time slots available are:
Monday to Saturday – 9-1pm or 1-5pm, depending on your location.
Problems with the delivery date?
Deliveries to England and Northern Ireland can have longer lead times. If you have ordered online or from telesales please call us Free on 01592 381673.
However, if you have ordered from a store, please contact them using the telephone number on your invoice.
We strive for the very best in customer service. Just call us 01592 381673 or email us on contact@nimbusbeds.com for any questions about your purchase.
Please Note: If someone is not available In the delivery address during the times arranged, there will be a failed delivery charge of £25. A redelivery charge will be as standard £25.
QUESTIONS & ANSWERS
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